Billing & Cancellation

Manage or cancel a subscription

Open Volt.
Go to Billing → Manage Subscription.
Use the Stripe billing portal to update payment details, change your plan, or cancel.

Cancellation stops future renewals. If you want to keep using Volt without a paid subscription, downgrade to the Free plan instead.

If the billing portal is unavailable, email help@voltchat.com. Cancellation requests sent to support are processed the same day.

A refund was issued, but another charge appeared

A refund covers a charge; it does not cancel the subscription automatically. Cancel the subscription separately to stop the next renewal.

The app does not show a completed payment

Sign out of Volt and sign back in to refresh the subscription status. If it still does not update, contact help@voltchat.com with the email address used for billing and the date of the charge.