Support

We're here to help. Reach out by email and a member of our team will get back to you, typically within one business day.

Contact us

• Email us at help@voltchat.com

Self-service resources

• Documentation: guides for getting started, integrations, and features.
• Changelog: recent product updates and fixes.
• Download: install Volt on Mac, Windows, or Chrome.

Feature guides

Looking for help with a specific feature? Browse the full guides in our documentation:

• Getting Started: install Volt, link your WhatsApp account, and learn the basics.
• Audio Transcription: transcribe voice notes into searchable text.
• Message Scheduling: send messages at the right time, automatically.
• Keyboard Shortcuts: speed up your workflow with hotkeys.
• Workspaces: collaborate with teammates across shared chats.
• Broadcast: send personalized messages to multiple contacts at once.
• MCP: connect Volt to AI assistants via the Model Context Protocol.
• Zendesk: create and track support tickets without leaving WhatsApp.
• Zoom: start Zoom calls directly from any chat.
• Google Meet: start Google Meet calls directly from any chat.
• FAQ & Troubleshooting: answers to common questions and fixes.

What to include in your message

To help us resolve your issue quickly, please include:

• The phone number logged in WhatsApp for your account
• The platform you're using (Mac, Windows, or Chrome extension)
• A description of the issue and any steps to reproduce it
• Screenshots or screen recordings, if applicable