Chat sharing
Choose who sees each chat
New
- Share chat, at the top of a chat's contact info, lets you pick which teammates or teams can see that chat.
- Settings → Sharing in the Volt Web App sets automatic sharing for each team and member: Metadata only, Metadata + conversation, or Only chats I choose.
Improved
- Contact info has new Apps and About tabs. HubSpot records, tickets and your other connected apps now live in Apps, and you can drag the tabs to change their order.