Refund Policy

Last updated: 6/12/2025

1. Overview

At Volt, we strive to provide the best possible experience for our users. If you are not satisfied with our service, we offer a refund policy under the conditions outlined below.

2. Eligibility for Refunds

• Refunds are available within 7 days of the initial purchase.
• Only first-time purchases are eligible for a refund.
• Renewals, upgrades, and subsequent charges are non-refundable.
• Users who have violated our Terms of Service are not eligible for a refund.

3. Requesting a Refund

To request a refund, please contact our support team at help@voltchat.com with the following details:

• Your account email address and/or phone number
• Reason for requesting a refund

Refund requests are processed within 5-10 business days. Approved refunds will be issued to the original payment method.

4. Exceptions

Refunds will not be granted for user error, change of mind, or lack of feature availability beyond what was explicitly advertised.

If technical issues prevent you from using Volt, we encourage you to contact support first to attempt a resolution before requesting a refund.

5. Chargebacks and Disputes

If a chargeback or payment dispute is initiated, your account may be suspended.

We encourage users to contact our support team before initiating a chargeback to resolve any concerns.

6. Changes to This Policy

Volt reserves the right to modify this refund policy at any time. Any changes will be posted on our website and will apply to future purchases.

For any refund-related inquiries, please reach out to help@voltchat.com